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Microsoft Dynamics CRM

Microsoft Dynamics provides a suite of intelligent business solutions that drive sales and deliver amazing customer experiences. You can optimise business intelligence, improve decision making and empower customer engagement.

Use Cases

Empowering Marketing


Your marketing team can plan, execute, and measure campaigns across channels and engage customers one to one, helping build your sales pipeline, and demonstrating the impact of your marketing investments - in real time.

Empowering Sales


Your sales force can sell more effectively by focusing on the right customers and priorities and building a stronger relationship with customers by engaging them in a more personalised and relevant way.

Empowering Customer Service & Support


You can earn customers for life, through cross-channel service, increased agent productivity, and adaptive service models as well as decrease your cost per case.

Anticipate Customer Needs


You can identify trends faster, anticipate opportunities better by gaining insight through dashboards, deep analytics, and powerful data visualisation in combination with your CRM deployment.




Microsoft Dynamics CRM

How it works

Free Consultation


You get a free consultation to scope your CRM needs across departments.

Deploy & Develop


We help you deploy and develop your CRM solution based on changing needs.

Enhance


You can add and deploy more functionality when your need it with no disrutption.

Key Benefits

 

Increase marketing effectiveness and align efforts to sales

Use ERP to automate core parts of your business

Deliver better customer experiences and interaction all from one cental platform

Combine with Office 365, Skype, and Yammer to instantly connect teams

Get unique business insights and create stronger customer relationships

Next Steps

 

Talk to our Cloud Consultants

Latest Resources

 

Request a free consultation and cloud readiness assessment

modular

Download whitepapers, register to webinars and trial our services

Complementary services for Microsoft Dynamics CRM

Enhance business intelligence
with Microsoft Power BI

Better track marketing effectiveness
with IOVOX call tracking and analytics