Investment bank recruitment specialists
Harrison Careers help students from Europe’s leading universities
gain their dream jobs. Based in Nevada, they wanted a respected
cloud services provider with secure, fully compliant, ISO
accredited UK data centres and procedures. After being disappointed
by other providers they recruited Cobweb Solutions expertise for
help with their business email, information sharing and data
"Cobweb’s Microsoft Exchange service makes everything possible
for us – they have the best technical support I have ever
encountered!" Peter Harrison, CEO.
Recruitment specialists Harrison Careers utilise their extensive
expertise with the latest industry knowledge, to help their clients
make that first important step into the investment banking
Their team which includes over 200 part-time interview experts,
coach students from the moment they join until they get the
full-time permanent job they are looking for.
With a 100% recruitment success rate, recent client employments
include into the Top 15 Global Investment Banks and the Big Four
Harrison adds, “We ensure success by working with candidates
until they get the job offer they truly want.”
Operating as a virtual office with management based in Nevada their
high quality service and recruitment success is heavily reliant on
information technology and their ability to share information
efficiently and securely.
Their clients are dependent on them for 24/7 advice, specialist
knowledge and support during a highly stressful and challenging
time in their lives. Therefore, the company needed a cloud services
provider with the same ethos that they could completely rely on and
trust with their data.
As part of their long-term expansion and awareness building
plans Harrison Careers knew they required a faster and more
effective means of sharing information.
Harrison comments, "Sharing information was one of our biggest
problems – we had tried three other cloud services providers but
they all let us down. Good technical support seems to be getting
harder to find."
Their team needs to be able to constantly access thousands of
contact files on prospective and actual clients, coaches and
suppliers. This combined with changing team members and various
technical problems made them realise they needed to implement a
business email solution with 24/7 technical support 365 days a
After contemplating an in-house solution and quickly deciding
their requirements were too complex they decided the best route
would be to outsource to a cloud based business email solutions
provider. However, they were frustrated to be let down by several
cloud services providers including MDaemon, Ibackup and
This left them on the lookout for a supplier who could provide
them with outstanding UK based technical support, so that they
could concentrate on continuing to deliver a fantastic service to
Extremely impressed by their prospective Account Manager at
Cobweb Solutions but still slightly pensive after being let down by
other providers, they decided to test out Cobweb’s technical
support before committing.
Harrison adds, "Our staff called Cobweb’s technical support
seven times over the course of a week at all hours of the day.
Every time the phone was answered within five rings by a real
person. That convinced us to join!"
Harrison Careers opted for a Microsoft Hosted Exchange business
email service from Cobweb Solutions. As Europe’s leading Hosted
Exchange provider Harrison Careers knew their data was in safe
Julian Dyer, Chief Technical Officer, Cobweb Solutions explains,
"Our hosted services platform is located within two of London’s
only ISO 27001 accredited data centres. Customers of multi-national
cloud services providers do not know where their data is stored and
it is often in many different data centres around the world. Our
Tier 3+ ISO accredited data centres provide a state-of-the-art,
secure and fully compliant infrastructure giving our clients the
peace of mind they need in today’s potential data storage
Dyer adds, "We have found an increased
number of US companies looking for UK based cloud services
providers. Data stored in the US or by non-US based affiliates is
open to the Patriot Act which can allow the government access to
business records. Many firms are therefore concerned that
confidential data could potentially be open to disclosure to US
Cobweb Solutions provide ISO certified data security with all
data stored in Tier 3+ UK based data centres, compliant to highly
stringent Information Security Management Systems.
Harrison comments, "I like the fact that using Cobweb in the UK
rather than a US provider gives me a much higher level of
protection against access to our data. The US Patriot Act allows
easy access to any US Government agency."
Harrison’s team can now communicate and access vital information
securely, efficiently and effectively 24 hours a day from anywhere
in the world either through a mobile device or pc with an internet
Dyer adds, "Our dedication to our customers is manifested
through our strong belief that one size does not fit all. Over the
years we have worked extremely closely with Harrison Careers to
ensure that our service continuously works for them and their
Harrison remarks, "Microsoft Exchange is complex especially the
way we use it and Cobweb bends over backwards to make things works
for us. The guys are always friendly and extremely helpful. Product
upgrades have been rolled out smoothly and you always feel that you
are being well looked after."
This flexibility and high level of support and service allows
Harrison Careers to utilise Microsoft Exchange and Microsoft
Outlook in the most effective way.
In the future they would like to utilise Cobweb’s expertise even
further in order to get their marketing message across to more
prospective clients, enabling them to remain at the forefront of
the specialist investment banker recruitment market.
Peter Harrison concludes, "We could not possibly run our
business without Cobweb. The benefits to our company are hard to
calculate, but I estimate it runs into the tens of thousands of
pounds. Their service is outstanding and we especially love the
24/7 technical support which we use constantly. I recommend them to
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