Outlook Web App: the benefits for your business
Posted on 3/4/2013 by
One of the requirements of the modern day
businessman is to be mobile. Pros in any field must
be flexible in their day-to-day role, while being able to
respond to requests in a timely and efficient manner.
If you're in charge of an operation or department, you can
ensure your own members of staff are moving with the
times by incorporating mobile technology into their jobs. It's
for this exact reason why tablets, smartphones
and laptops along with tools like the Outlook Web App
(OWA) are proving so popular in the corporate arena.
In fact, given the reliance that every employee and
employer has on email or mobile
messaging, introducing OWA to an organisation is
hardly the most radical of moves - it just makes sense. If
you're not sure what Microsoft's webmail service can
offer your business, here's what could be in it for you:
What is it
Forming part of Microsoft's Exchange Server (versions 5.0 or
later), OWA allows you to access business email from
any computer with an internet connection.
Everything's the same yet you're connecting remotely via
web browser, not through the Microsoft Outlook application
you'll find on your computer at work. So you can still read
and send messages, organise contacts, access the calendar to
create tasks, schedule meetings and open Office-supported
documents, only you're not at work. You're actually wherever
you want to be, which is the real prize on offer.
Aside from being able to sift through messages from a
remote location, OWA also contains a number of additional features
to help workers in their day-to-day role.
Out of Office replies, for example, can be used to set a custom
response whenever you plan on being away from the software for an
extended period. You've also got the Rules Wizard for setting up
custom email actions for incoming or outgoing messages
and Task Management for setting up recurring
tasks. Such features prove that even when Outlook is
accessed by a smartphone, its capabilities are by no means
For consumers, mobile email is a pretty handy way of
organising their personal life. In the world of business, it opens
up a wealth of opportunities.
All companies should by now have woken up to the benefits of
remote working and found some way to offer their staff the chance
to ply their trade out of office. While this allows
a service to run as normal when certain forms of transport are
affected by the weather, employees generally appreciate the
flexibility that remote access gives them. Personal events are
less likely to hamper productivity as there's always the option of
working from home, although detaching someone from their desk
is a benefit in itself.
Suddenly, tools like OWA transform
those awkward 20 minute time periods spent at hotels and train
stations into vital gaps for keeping up with affairs at base
camp. Millions of businesses have seen value in such tools
and their adoption is contributing to the rise of the mobile
And the bigger picture
For businesses that have seen their work habits evolve from a
communication focus to a collaboration focus, OWA should
form part of the bigger picture that is Exchange 2013.
Microsoft's latest addition to its line of collaborative
messaging servers allows users to merge email contacts
from a wide range of sources in order to provide one single
view of their profile. This aids organisation for the employee,
while improved integration with Microsoft SharePoint
through mailboxes makes it easier to download and access
documents from wherever they please.
Outlook Web App is also packed into the Exchange offering
and this ties in nicely with full support for mobile devices
running Apple's iOS, Google's Android and Windows operating
systems. No special apps need to be downloaded for
multi-endpoint support, while Outlook Web Appp has a common
interface across all platforms.
So if you're considering what remote working can do for your own
company, Outlook Web App through Exchange 2013 has to be one
of the first places to start.