Key Features of Desktop & Laptop Support

Cobweb’s Desktop & Laptop Support allows you to Maximise IT resources and productivity:

This service comes with unlimited* telephone and email service for your users. Give your users access to a quick response line so their issues are fixed without waiting for an IT contact.

Cobweb can provide all these services to you when you need them most:

  • 24/7, 365 days 
  • Extended: 5:30pm - 9am, Mon-Fri & 24/7 Public Bank Holidays and Weekends
  • Core Office Hours: 9am – 5:30pm, Mon-Fri

All our analysts for this service have a minimum of CompTIA, A+, HP APS and MCPs qualifications.

The Technical Service Desk always attempts a first time fix and takes ownership of the incident throughout its lifecycle.

 

For more information fill in your details below and we will call you back:

*Unlimited calls during the time support hours selected selection of the service.

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