How fast will my Internet Connection
be?
All broadband Max services advertise performance up to a
theoretical maximum limit of 8Mbps. While most of our customers
achieve excellent performance from their connection, there are some
factors which can limit the performance of broadband services on
your telephone line, such as line quality and distance from the
exchange.
Broadband Max services are 'rate adaptive' and will operate at
the maximum stable speed of the telephone line - 8Mbps represents
the theoretical maximum line speed and users should expect no more
than 7.1Mbps even under ideal line quality and length conditions
(most users will obtain between 2Mbps and 6Mbps depending on line
quality).
The download speeds you can achieve are dependant on how far you
are from your local telephone exchange and the conditions of your
telephone line. At Cobweb we strive to achieve the fastest possible
service for you and will ensure that your line is enabled for the
Max service even if you have migrated from a slower ADSL
product.
The Broadband Max speed that can be supported on an individual
line is governed by a wide range of physical factors. BT estimates
that currently 78% of BT phone lines should support broadband at
line rates of 4Mbit/s and above, with 6Mbit/s and above available
to more than 42% of lines. For those living or working close to
their local telephone exchange, line rates of up to the maximum
7.1Mbit/s should be achievable.
Speed checker
If you’d like to check the availability and gain an indication
of our ADSL service speed and how it would work for you, please
contact our solution sales team on 0845 223 9000, alternatively
email us:sales@cobweb.com
Contention Ratio – what does this
mean?
All ADSL services are provided as contended services - bandwidth
is shared between service users and speeds may fluctuate at busy
times and service performance and availability is not guaranteed.
All quoted speeds are theoretical maximums and do not take into
account line conditions, protocol overheads or network traffic
levels. Business users are recommended to subscribe to services
with a 20:1 contention ratio.