Consistent, reliable communication is central to running a
small business, yet access to the very latest technologies to
facilitate this is often deemed an expensive
luxury. To address this issue, Jugglers, the lifestyle
management company, turned to Cobweb Solutions for its hosted
Exchange 2003 and Windows SharePoint Services 2003 (WSS)
offering.
Jugglers was established to meet the demand for lifestyle
management and affordable personal assistance
services in the UK. Founded by a group of professional
women with experience of living and working the executive
lifestyle, the services are available from as little as £80 per
month.
The Challenge
In the fast moving world of lifestyle management, efficient
communication is the backbone to providing a first class service to
stressed out executives who may need anything from childcare
arrangements to a party organised at short notice. However, with a
dial-up POP3 email solution in place, communications with
suppliers, colleagues and customers was, at times, slow and
unreliable.
The Solution
The implementation of Cobweb's Hosted Exchange 2003
and WSS offerings enabled the Jugglers team to obtain anytime,
anywhere access to email, calendar and other important information
from the PC, phone or PDA. This helped to eliminate
‘dead-time’, improve productivity and has allowed
employees to make timely decisions.
The solution also allows users to share information and
collaborate on documents over the Internet or corporate network. As
a result, employees located across the country have
benefited from increased visibility of the latest
status information as well as streamlined communication.
Daniella Thomas, managing director at Jugglers commented:
“Using a hosted service means that we don’t have to
worry about catching or spreading a computer virus, slow
email delivery or receipt, missing emails or even the email server
crashing and not having email at all. This is all taken care of by
Cobweb Solutions.
Having a hosted solution in place means that I can
concentrate on developing my business knowing that
Hosted Services has the maintenance and support of my communication
systems covered.”