Consistent, reliable communication is
central to running a small business, yet access to the very latest
technologies to facilitate this is often deemed an expensive
luxury. To address this issue, Jugglers, the lifestyle management
company, turned to Cobweb Solutions for its hosted Exchange 2003
and Windows SharePoint Services 2003 (WSS) offering.
Jugglers was established to meet the demand
for lifestyle management and
affordable personal assistance services in the UK. Founded by a
group of professional women with experience of living and working
the executive lifestyle, the services are available from as little
as £80 per month.
The Challenge
In the fast moving world of lifestyle
management, efficient communication is the backbone to providing a
first class service to stressed out executives who may need
anything from childcare arrangements to a party organised at short
notice. However, with a dial-up POP3 email solution in place,
communications with suppliers, colleagues and customers was, at
times, slow and unreliable.
The Solution
The implementation of Cobweb's
Hosted Exchange 2003 and WSS offerings enabled the Jugglers
team to obtain anytime, anywhere access to email, calendar and
other important information from the PC, phone or PDA. This helped
to eliminate ‘dead-time’, improve productivity and has allowed
employees to make timely decisions.
The solution also allows users to share
information and collaborate on documents over the Internet or
corporate network. As a result, employees located across the
country have benefited from increased visibility of the latest
status information as well as streamlined communication.
Daniella Thomas, managing director at
Jugglers commented: “Using a hosted service means that we don’t
have to worry about catching or spreading a computer virus, slow
email delivery or receipt, missing emails or even the email server
crashing and not having email at all. This is all taken care of by
Cobweb Solutions.
Having a hosted solution in place means that
I can concentrate on developing my business knowing that Hosted
Services has the maintenance and support of my communication
systems covered.”