Europe's largest Cloud Communications provider
Sales: 0845 207 0708
Support: 0845 223 9000

Customer Support

Let us save you time and money, by offering you our support online, anytime. We know you’re busy, so we’d like you to know what we know, when it suits you.

Follow our three easy steps below to help solve your query


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Speak to support

Our customer support team are available 24/7. If you would like to speak to a member of our customer support team please call 0845 223 9000 (or +44 (0)1329 242 500 if calling from outside of UK) and select option 1. 


Raise a support call

If you would like to raise a support call, please complete the form here:

Contact Support

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Latest News

22 January 2015 - Email encryption is vital for countless organisations in today's world. Without it, a firm risks leaving itself open to unintentionally sharing sensitive information, as well as data loss and fraud.
20 January 2015 - Cobweb Solutions, the largest independent cloud hosting provider in Europe, has today announced the first two UK customers have transacted with Microsoft Office 365 through the Microsoft Cloud Solution Provider (CSP) Program.
20 January 2015 - The Microsoft Cloud Solution Provider Program allows Cobweb to provide direct billing, sell combined offers and services, as well as directly provision, manage and support Microsoft cloud offerings.
19 January 2015 - Microsoft adds to Office software with Acompli takeover