Microsoft Gold Certification

 

Cobweb has now been Gold Certified for the past three years. We’ve always had a close relationship with Microsoft but this helped cement the fact that we have many happy customers using the service and that are happy to give us their recommendation as well as a technical team of which the majority of are Microsoft qualified.


There are many benefits both to us and to the customer that are gained from this accreditation. We get some of the best support available on Microsoft products when something weird and wonderful happens, we get access to all the new products and services a little earlier than non-Gold Certified Partners and we also use their system as a method for collating some customer satisfaction data.


Gold certification definitely takes the headache away from worrying about some of the licensing issues that you can come up against as a SME. Internally we use software such as Exchange, CRM, Outlook, Office and many others for webhosting and SQL. If we are selling a service to customers then we like to use it internally to make sure we have a full rounded picture of how it works and any potential issues / challenges that may arise from it. We really do practise what we preach!

In Partnership With

ISO27001         Microsoft Gold Certified Partner