We are Cobweb

We believe in a better working world


To unleash the true power of The Cloud we fully integrate

solutions within a wrap of real world expertise. This allows

us to improve the way people collaborate and do business,

and revolutionise the way people work.


Cobweb. Liberating technology.

At the turn of the century we liberated Hosted Exchange from on-premise installations towards the power of the cloud. Allowing us to provide every kind of business with the best communication solutions, affordable and maintenance free.

Our expertise

We go back a long way. Since 1996, our experience has grown and we’ve innovated new solutions to help our customers realise their ambitions. While the power of cloud continues to evolve, so do we. But the touchstones of our service remain:



In the discovery phase we learn about you and your organisation and we identify what the best solutions are to suit your needs.

World-class infrastructure

World-class infrastructure

Our platforms are hosted in top class data centres in London and Hampshire; both of which are ISO 27001 certified and have 24/7 physical security.



Our highly skilled and certified technicians ensure a smooth, seamless migration from your existing on-premise solution to the cloud.

24/7 support

24/7 support

You can talk to our UK-based support team whenever you need us, every day of the year.



We help businesses of all sizes. As you grow, we can make sure your IT grows with you.



We empower you with easy-to-use tools for straight forward user administration and configuration.

R & D and Upgrades

R & D and Upgrades

We continually investigate and develop new solutions so you always have the very latest technology.



Your services are included in one simple monthly bill; any changes in your subscriptions are taken care of automatically.


Cobweb Solutions Ltd

ISO/IEC 27001:2013

This certification provides you with peace of mind and shows we keep our customer’s data confidential, safe, secure and always accessible for them. We also protect and regularly back up this data to prevent any loss or damage and lack of availability, especially during disasters.

Cobweb Solutions Ltd

ISO 9001:2008

ISO 9001 certification shows that we have standardised procedures for the work we do and that we are always looking for ways to do things better. This provides a consistent service for our customers and ensures quality, safety and reliability.

We believe in a better working world.

24/7 Support

24/7 365 UK Based Support

200,000+ users

200,000+ users

6000+ Customers

6,000+ customers

15+ years of experience

15+ years of experience

#1 EU in Hosted Exchange

EU’s #1 Hosted Exchange provider

These companies feel more liberated every day

London Air Ambulance All 3 Media Sky IQ Concentric bartercard

Meet the Cobweb team

Paul Hannam

Chief Executive Officer & Co-founder

Paul founded Cobweb 20 years ago, as a home-based web-hosting operation. He joined forces with Julian in 1996, securing an internet provision contract for the Federation of Small Businesses. Driven by the transformative possibilities of technology, he’s built Cobweb on principles of in-depth expertise and unmatched customer service; now it’s Europe’s leading provider of Hosted Microsoft solutions. When not exploring the liberating power of technology, Paul’s a keen sailor.

Jeremy Drew

Chief Operating Officer

Jeremy brings unparalleled operations management and service delivery experience to Cobweb, covering 30 years. He worked in corporate IT functions for B&Q and Thames Water, and served in senior positions at Thales and Detica Limited (now BAE Systems Applied Intelligence) before joining us in 2011. When not busy ensuring the smooth running of our technical operations and customer service, he’s cheering on Portsmouth FC.

Michael Olpin

Finance Director

With a B.Eng (Hons) in Engineering Science, Michael was a Finance Director in the construction industry before moving into technology at Panacea Limited. After six years developing the company into a highly successful IT Services provider, he joined Cobweb in 2009. Instrumental in our growth, he’s responsible for financial and commercial affairs, developing and managing key partnerships. He’s also a fellow of CIMA and an accomplished golfer.

Julian Dyer

Chief Technology Officer & Co-founder

Since earning his HND in Computing from Portsmouth University, Julian has been an industry visionary, founding internet services provider Athene Internet as well as Freenet.co.uk - the UK's first free dial-up service. After merging with Cobweb in 1999, Julian became CTO in 2001, setting and leading the technological agenda. He prides himself on marrying exceptional technical expertise with uncompromising support and service for Cobweb’s customers.

Russ Herringshaw

Group Sales & Marketing Director

With a 20-year track record in senior sales positions at IBM and Vodafone, Russ has developed strategic partnerships and empowered enterprises and SMBs both in the UK and worldwide. Since 2014, he’s driven the continued expansion of the cloud market, drawing on industry experience across hardware, software and IT services. He’s a passionate cyclist and has cycled from Land’s End to John O’Groats for charity.

We are based in the UK and Dubai