Wanted Technical Advisor
We are looking for confident ‘can do’ people
with good IT Customer Service skills who are looking to join a busy
and vibrant technical support team. The role is to deliver a
professional on-boarding and support service to our customers and
provide help and advice using the services.
As Europe’s leading provider of hosted
services this is an excellent first role or continuation of your IT
career, offering excellent development and promotion opportunities.
The ideal person will be enthusiastic about IT with knowledge and
experience of troubleshooting methodologies and using Microsoft
Products. You will have a confident disposition as well as an
excellent telephone manner and an ability to work under pressure to
meet and exceed targets.
This is a full time position and is subject to
shift patterns on a 24 hour rota system therefore flexibility in
working hours is essential.
Qualifications, Experience, Knowledge
Maths and English, grade A to C (or equivalent).
have one of the following:
BTEC Level 3 in IT or equivalent for example Advanced Level 3 IT
A+ and MTA’s in infrastructure or equivalent
Degree in ICT
d. 1 years
relevant experience in a similar role
Competent PC user with good knowledge of Microsoft software
Demonstrable interest in IT with an aptitude for technical
Excellent customer service skills for both internal and external
6. Able to
demonstrate strong written and verbal communication skills
7. Able to
demonstrate good organisational skills
1. 1 years
relevant experience in a similar role ideally in a service centre
qualifications equal or above MTA level
Starting salary £15,000-£18,000 (depending on
experience) plus Shift allowances, Overtime, Pension and choice of
Please email email@example.com
to request a copy of the full Role Profile and access
further recruitment information. If there is not a live
vacancy at the time of applying we will hold your details on
Need more info or want to chat?
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