Cobweb Solutions is the biggest independent Hosted Exchange
provider in Europe, delivering a range of Hosted communication
tools to more than 5,000 small and medium-sized business
Since its formation in 1996 as an Application Service Provider,
Cobweb has been a pioneer in providing Microsoft Exchange as a
Hosted Service. As a result this has given us invaluable
experience and the knowledge to offer our customers a
specialist service that is both simple and reliable.
Putting customer service at the forefront of our company
philosophy, Cobweb uses a tailored approach to understand our
customer’s requirements and we will accommodate these needs to make
sure there is a solution that fits your budget. We also
recognise that technology is only as good as the human behind it
and so we provide UK-based telephone support to ensure there
is always a trained professional just a phone call away. Customer
reassurance is one of Cobweb’s priorities and service uptime is
guaranteed by the financially-backed SLA (Service Level Agreement)
provided to all our customers.
Extending our customer focus further still, Cobweb
continually concentrates its efforts on researching, creating and
adapting technical solutions, and strongly believes in making
investments that will benefit our customers. In 2007 we
partnered with Parallels.com to provide our customers with a
management control panel and billing system that is active 24 hours
a day, seven days a week, further improving the simplicity and
reliability of managing a customer’s services.
Only five per cent of Microsoft Partners worldwide can
distinguish themselves as having a competency, and Cobweb is proud
of its two ‘Gold’ status' in Microsoft’s Messaging and
OEM categories. We also have one of only a small number
of worldwide MVPs (Microsoft Most Valued Professionals) and a
variety of qualified MCPs (Microsoft Certified Professionals) as
part of our team, which gives our customers the
confidence that we at Cobweb, can resolve any technical issues they
may face. This close partnership with Microsoft is critical to the
success of the company’s services.
Other notable achievements:
- Currently managing 120,000+ mailboxes (five times as many as
our nearest competitor)
- Chosen by Symantec as ‘UK Cloud Partner of the Year’
- Voted ‘Best Hosted Exchange Service’ in CloudPro magazine
- Ranked within the 2013 top 100 World Cloud Service
Providers by Talkin' Cloud
- Shortlisted in the 2013 top 20 UK cloud providers by
- Top 3 finalist for the Microsoft Country Partner Award
- ISO 9001:2008 – Quality Management
- ISO 27001:2005 – Information Security Management
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